Ask Us!
Library staff love to answer questions! We're happy to take your questions, comments and feedback about:
- Your Library card/account
- Library services, programs, policies, etc.
- Problems with Library resources (i.e. eBooks/eMedia tech help)
We can also help you find quick facts, offer reading advice, provide answers to research questions, and more. If we don't have the answer we will direct you to appropriate resources.

Tech/Troubleshooting
If you are having trouble with eBooks or other downloadable content, please use this form instead.
Ask a question by text
- Text 204-817-8943
This number is a Winnipeg, MB, Canada number; long-distance text message charges may apply.
Our staff will try to respond to your text as soon as possible, but please note that we do not respond to messages outside of regular Library hours.
Ask a question in person
Staff in all 20 branches and our mobile service sites are available to help you find answers to your questions.
FAQs
Some questions have been asked before!
Browse our lists of Frequently-Asked Questions to see if we've already answered yours.