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COVID-19: City of Winnipeg response and latest updates on City facilities and services COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux

Effective March 16, all libraries are CLOSED. Please visit our Library Closure Information Guide for details.

Winnipeg Public Library

Ask Us!

Library staff love to answer questions! We're happy to take your questions, comments and feedback about:

  • Your Library card/account
  • Library services, programs, policies, etc.
  • Problems with Library resources (i.e. eBooks/eMedia tech help)

We can also help you find quick facts, offer reading advice, provide answers to research questions, and more. If we don't have the answer we will direct you to appropriate resources.


If you are having trouble with eBooks or other downloadable content, please use this form instead.

Ask a question by phone

Phone reference service is available today from:

Ask a question by text

This number is a Winnipeg, MB, Canada number; long-distance text message charges may apply.

Our staff will try to respond to your text as soon as possible, but please note that we do not respond to messages outside of regular Library hours.

Ask a question in person

Staff in all 20 branches and our mobile service sites are available to help you find answers to your questions.


Some questions have been asked before!

Browse our lists of Frequently-Asked Questions to see if we've already answered yours.

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Last update: March 29, 2018