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COVID-19: City of Winnipeg response and latest updates on City facilities and services COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux

As of Monday, June 8, Millennium Library, Henderson Library, and Pembina Trail Library will reopen for holds pick-up service only. All holds that were ready for pickup prior to the closure are currently being moved. You will be advised when they are ready for pickup. For more information about library services, including a comprehensive FAQ, please visit our Library Services during COVID-19 Info Guide.

Access our online resources with your library card. If you don't have a card, sign up online for a temporary card during our closure.

Winnipeg Public Library

Ask Us!

Library staff love to answer questions! We're happy to take your questions, comments and feedback about:

  • Your Library card/account
  • Library services, programs, policies, etc.
  • Problems with Library resources (i.e. eBooks/eMedia tech help)

We can also help you find quick facts, offer reading advice, provide answers to research questions, and more. If we don't have the answer we will direct you to appropriate resources.



Tech/Troubleshooting

If you are having trouble with eBooks or other downloadable content, please use this form instead.

Ask a question by phone

Phone reference service is available today from:


Ask a question by text

This number is a Winnipeg, MB, Canada number; long-distance text message charges may apply.

Our staff will try to respond to your text as soon as possible, but please note that we do not respond to messages outside of regular Library hours.

Ask a question in person

Staff in all 20 branches and our mobile service sites are available to help you find answers to your questions.


FAQs

Some questions have been asked before!

Browse our lists of Frequently-Asked Questions to see if we've already answered yours.

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Last update: March 29, 2018

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Les renseignements personnels qui sont inclus dans vos commentaires sont recueillis par la Ville de Winnipeg en conformité avec l’alinéa 36(1)b) de la Loi sur l’accès à l’information et la protection de la vie privée dans le but d’améliorer notre site Web et ne seront ni utilisés ni divulgués pour d’autres raisons, sauf dans les cas où cela est autorisé par la loi. Communiquez avec l’agent de l’accès à l’information et de la protection de la vie privée par courrier au Bureau du greffier, immeuble Susan-A.-Thompson, 510, rue Main, Winnipeg (Manitoba) R3B 1B9, ou par téléphone (311) si vous avez des questions sur la collecte de ces renseignements.