Services and amenities

The welcoming interior of the Community Connections space.

Community Connections connects visitors with people, organizations, and a range of supports.


  • The Library's Community Crisis Workers (CCWs) connect visitors with resources such as help with questions on housing, ID, taxes and benefits, mental health, food security and other basic needs.
  • Community agencies share information about their services. Their table is adjacent to the entrance of Community Connections with additional services inside the space - and sometimes in the library, too.
  • Library staff are available to answer general information questions, provide basic computer support such as help with email, completing online forms, and creating a resume - and to introduce visitors to the range of services available to all at the Library. Library staff also manage the Community Connections pamphlet area and help visitors find the community resources that meet their interests.
  • Community Safety Hosts greet all visitors to determine their needs and help navigate visitor needs.


Many amenities are available, including:

  • a phone for public use (pay phones are also available in the lobby and on the second floor)
  • an information area of pamphlets and posters about community programs and resources
  • a computer station for filling out online forms, resumes and other needs
  • a private area to meet with Community Connections staff or the visiting community agency
  • a Community Crisis Worker, Safety Host and Library staff to help with any inquiries on social services and other information needs.

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